Day 1: Strategic Alignment and Operating Model Design
Translating corporate strategy into operational priorities
A. Mapping strategic goals to specific operational capabilities and value streams
B. Identifying critical operational gaps and resource requirements
C. Aligning operational KPIs with overall business and financial targets
Designing the target operating model
A. Defining core processes, roles, and decision rights for operational execution
B. Structuring the operating model to balance centralization and local agility
C. Integrating technology and data flows to support the new operating model
Establishing operational governance
A. Creating a clear escalation matrix and decision-making framework
B. Designing a meeting cadence for strategic, tactical, and operational reviews
C. Defining accountability metrics for operational leaders and cross-functional teams
Day 2: Value Stream Optimization and Process Excellence
Mapping and analyzing current-state value streams
A. Documenting end-to-end process flows, handoffs, and information exchanges
B. Quantifying cycle times, lead times, and inventory levels across the stream
C. Identifying non-value-added activities, bottlenecks, and sources of waste
Designing the future-state value stream
A. Applying lean principles to eliminate waste and streamline process flows
B. Redesigning layouts and workflows to minimize movement and delay
C. Integrating automation and digital tools to enhance process speed and accuracy
Implementing process control and continuous improvement
A. Establishing standard operating procedures (SOPs) and visual management systems
B. Implementing root-cause analysis and corrective action protocols for process failures
C. Creating a feedback loop to capture lessons learned and drive iterative improvements
Day 3: Capacity Planning and Resource Strategy
Assessing current capacity and resource utilization
A. Mapping resource availability across labor, equipment, facilities, and technology
B. Calculating current utilization rates, efficiency metrics, and bottleneck constraints
C. Identifying capacity gaps between current capabilities and future demand forecasts
Developing capacity and resource plans
A. Forecasting future demand using historical data, market trends, and scenario modeling
B. Evaluating options for capacity expansion, including capital investment and outsourcing
C. Designing flexible staffing and resource allocation models to handle demand variability
Optimizing cost-to-serve and resource efficiency
A. Allocating direct and indirect costs to specific products, customers, or channels
B. Identifying hidden costs in logistics, customization, and operational support
C. Implementing cost-control measures that preserve service levels while reducing expense
Day 4: Operational Risk, Resilience, and Supply Chain Strategy
Identifying and assessing operational risks
A. Mapping internal and external risks across the supply chain and production network
B. Evaluating the likelihood and potential impact of operational disruptions
C. Prioritizing risks based on strategic vulnerability and financial exposure
Designing resilience and continuity strategies
A. Developing contingency plans for critical supply chain and operational failures
B. Establishing safety stock, dual-sourcing, and alternative routing strategies
C. Conducting stress tests and tabletop exercises to validate resilience plans
Managing supplier and partner ecosystems
A. Developing strategic sourcing criteria and supplier performance scorecards
B. Building collaborative relationships to drive joint innovation and cost reduction
C. Implementing risk monitoring and early-warning systems for key supplier dependencies
Day 5: Performance Measurement and Execution Roadmap
Designing the operational performance framework
A. Selecting a balanced mix of leading and lagging operational KPIs
B. Defining clear calculation rules, data sources, and ownership for each metric
C. Establishing baseline performance and realistic, time-bound target thresholds
Building operational dashboards and reporting
A. Structuring dashboards for quick visual comprehension by executive and operational teams
B. Incorporating trend lines, benchmarks, and variance indicators for proactive management
C. Automating data feeds to ensure timely, accurate, and actionable performance insights
Creating the 90-day execution roadmap
A. Breaking down strategic operational initiatives into actionable, short-term projects
B. Assigning clear ownership, milestones, and resource requirements for each initiative
C. Establishing a continuous improvement mechanism to review progress and adjust tactics
